Doña Ana County

MVRDA Implements "What3Words" Location Technology

MVRDA Implements "What3Words" Location Technology

The Mesilla Valley Regional Dispatch Authority (MVRDA) announces the rollout of “what3words” location technology.

Using “what3words” addresses gives callers a simple way to describe precisely where help is needed, enabling responders to find and get resources to the scene faster.

“what3words” has divided the world into 10-foot squares and given each square a unique combination of three words: a what3words address, ///duvet.persons.icon, for example, is a precise 10-foot square location in the parking lot of the Doña Ana County Government Center.

what3words is free to use via the app for iOS and Android or the online map at: The system works offline, making it ideal for use in areas with an unreliable data connection. what3words addresses cover the entire world and can be used in over 40 languages.

In an emergency, identifying precisely where help is needed is critical. This can be near impossible if you are in an area with no address or if that address isn’t good enough to describe exactly where you are. In rural areas it’s even more difficult to communicate location accurately. For example, if you are hiking in the Organ Mountains or off roading in the desert. Callers who don’t know where they are often use their phones to try and find themselves via a pin on a map – but it’s difficult to describe that pin to someone over a 911 call.

Now, when you dial 911 from a mobile phone in Doña Ana County, the caller’s what3words location will be transmitted to the 911 dispatcher and the location will appear on their dispatch map. Callers using a landline or VOIP phone can verbally give their what3words address when dialing 911.

If they already have the app, callers can use it to find the three words that identify their location. The three words can then be used by the 911 dispatcher to identify the precise location and direct First Responders to exactly where they are required.

First Responders can also use the what3words app to guide them to the three-word location that is reported to them by the dispatcher.

The Mesilla Valley Regional Dispatch Authority encourages all residents in Dona Ana County to download and install the what3words app in their mobile devices. It will help us help you.

Mesilla Valley Regional Dispatch Authority is the 9-1-1 Call and Public Safety Dispatch Center for Las Cruces, Sunland Park, Mesilla, Hatch, Anthony and Doña Ana County. Follow us on Facebook (MVRDA911) or visit our website:

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